Take on the role of General Manager in-line with the overall group’s values by liaising with the Retail Asset Management Team. Creating a culture with passion for clients and employees that attracts and retains the best skilled people organized to optimally deliver the extraordinary client experience. Further optimize the value and return of assets under management.


  • Minimum Matric Plus Seven years of current Centre / management experience
  • Shopping Centre Management certification would be an added advantage
  • Strong financial and budgeting knowledge is essential

Employee must be well versed in the following:

  • Credit Management techniques
  • Financial Management Systems
  • Operations & Business processes
  • Stakeholder Management & Relations
  • SLAs and lease agreements
  • Business and management principles -strategic planning, resource allocation, HR, leadership, production and people coordination
  • Business Analysis


  • 7 years’ experience with proven track record of managing successful teams, must have very strong leadership ability
  • Appropriate people management experience is essential
  • Sound Marketing experience
  • Seven years relevant Centre Management experience

Competencies required

  • Excellent verbal and written communication skills
  • Well developed interpersonal skills
  • Ability to deliver on time and within budget
  • Strong organizational abilities, accuracy and attention to detail
  • Knowledge and understanding of leasing agreements and accounting principles is a prerequisite
  • Strong negotiating skills
  • Must have an in depth understanding of market trends
  • Knowledge and understanding of merchandising principles
  • Sound technical and operations knowledge and understanding
  • Compliance to Occupational Health and Safety regulations and related property legislation
  • Centre Management day to day operational requirements
  • Level headed and able to work under pressure

Personality attributes

  • Ability to mentor within the sector (Managing and Developing People)
  • Professional team player
  • Intelligent self-starter who shows initiative and have the ability to work autonomously / with little guidance
  • Flexible and adaptable with an ability to multi-task
  • Hard worker who works well under pressure and is deadline focused and results driven
  • Assertive, tenacious and driven
  • Exceptional working relationship builder at all levels, with a consultative approach
  • Able to take personal criticism and thrive in an environment that frequently questions and challenges
  • Building and Managing Relationships
  • Communicating
  • Coping with Pressure and Change
  • Entrepreneurial
  • Stakeholder Focused
  • Strategic Thinking

Core Responsibilities

  • Responsible for delivery of the budget and to manage the total cost to income ratio
  • Manage acquisitions, re-developments, developments, disposals and arrears effectively
  • Identify opportunities to optimise or enhance financial performance
  • Development and reporting of management information to identify trends and opportunities to enhance the Sector performance, client experience and property management
  • Develop, implement and manage a CRM system
  • Develop and manage a marketing strategy
  • Development and implementation of policies relating to: Leases (re-working the offer and lease agreements), payment of commission, loading of leases and maintenance of the system, TI projects
  • Identify opportunities to optimize structure and streamline processes to enhance overall efficiency
  • Implementation of governance structures and processes to liaise with other sectors and functions
  • Implementation and management of knowledge management system and
  • Identify opportunities to optimise structure and streamline processes to enhance overall efficiency
  • Collaborate with the Asset Managers
  • To ensure that the service provided by property management meets all requirements
  • Deal with issues identified by Asset Managers
  • Manage the relationship with Asset Managers and support the Portfolio Managers dealing with the Asset Managers.

For more information contact Luisa Da Silva luisa@abilityrecruitment.co.za

Reference :
ability recruitment
Contract :
Job(s) available(s) :
Experience :
Senior (5+ years of experience)
Studies level :
High School
Working place :
Creation date :
Latest modification :
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